Meeting Tools to Get Started - 7 Problem statements

Understand problems in a people-centred way before generating solutions. Problem Statements are structured ways to help frame up problems from our target audience's perspective (whether that's a consumer or a client). Use this activity to ensure that the team is being empathetic to your target audience so you can build solutions that address their needs.

It can be done in solo or in groups of 2-10, or 10+ with a time spent of 30 to 60 minutes.

https://www.isixsigma.com/new-to-six-sigma/getting-started/how-to-write-an-effective-problem-statement/

Writing problem statements truly is a life skill and, when employed correctly, will place anyone in good stead to start solving the problem.

Methodology:

PREPARE -

* Review audience research

LEAD -

* Ground yourself in the audience

* Generate problem statements

* Reflect on the problem statements

* Reframe the problem

* Determine next steps

Tools Needed:

Video Conference Platform Virtual Whiteboard, i.e. Mural, or other shared document platform (optional)

Pairs Well with:

Draw Your Experience Journey Mapping Empathy Mapping